1. Topic: Exception Management - Anticipate and Take Action

Recording date: Thursday, November 8, 2007

Description: The next step in enhancing you ERP system is Exact Event ManagerTM - a tool that addresses the ongoing challenge of not knowing, or of knowing too late, about critical problems facing your organization.

By enabling you to define and respond to critical, time-sensitive events across the entire business, Exact Event Manager prevents costly and time-consuming crises by notifying you before they start.

In this presentation, we will demonstrate how this tool will allow you to define business triggers that will automatically alert people on a scheduled or event basis specific to latent business issues.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21210597&rKey=9A275B6275D99F5C


2. Topic: Beyond Traditional CRM

Recording date: Tuesday, November 13, 2007

Description: The more you know about your customer, the higher the quality of your customer service, account management, and sales efforts.

Exact e-Synergy puts all the relevant information about your customers at your fingertips. e-Synergy also helps you manage all of the information you need about future customers during your marketing and sales efforts.

In this webinar session you will experience how all of your marketing activities can be controlled in the same system including list management, budget tracking, project deliverables, and results.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21219432&rKey=7052E046DB50D4F0


3. Topic: Managing CRM Processes for ISO Certification

Recording date: Tuesday, January 8, 2008

Description: Any organization that has an ISO9001:2000 certification understands the need for customer feedback, as a primary input into continuous improvement. When looking into CRM applications available in the industry today, the focus, for the most part, tends to fall into sales opportunities and sales force automation, without much emphasis on seeking ways to include customers and their interactions into the very fabric of the organization.

In this presentation you will experience how Exact e-Synergy provides end-to-end insight into an entire customer life-cycle, all within one application suite.

This webinar session is centered on the maintenance of ISO9001:2000 certification with an eye on continuous improvement.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21323922&rKey=D61074A5B871D814


4. Topic: How Business Process Management Works - the basics of e-Synergy

Recording date: Tuesday, February 5, 2008

Description: In this webinar you will experience how e-Synergy, a web-based business management solution, can create an accurate, up-to-the-minute view of your organization’s personnel, finance, workflow, documents and asset information.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21419227&rKey=B76A971873C7D76B


5. Topic: Learn how to increase your competitive edge with Business Intelligence tools

Recording date: Wednesday, February 6, 2008

Description: Business intelligence tools can positively impact your sales, manufacturing and financial operations. Exact Software provides business intelligence solutions than enable you to conduct flexible reporting and analysis overviews of your company.

Exact Business Analytics (EBA), Exact Software's business intelligence solution provides the power to quickly and easily get answers, build information views and reports and dynamically combine and compare data from multiple sources or different business functions.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21426537&rKey=730A99C59E7A0E63



6. Topic: Warehouse Management System

Recording date: Thursday, February 7, 2008

Description: Warehouse Management System (WMS) enables organizations to control and track movement and storage of materials through the warehouse and provides managers with the critical information necessary to make daily business decisions that directly impact customers, suppliers and business profitability. In this webinar session you will experience how inventory is controlled and tracked through the warehouse and how material updates are automatically provided.

Playback/Download link: https://exact.webex.com/exact/lsr.php?AT=pb&SP=EC&rID=21434207&rKey=A601089D0EA7C9FE

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