Order management

Every business invests a significant amount of time and money into making new sales which translate into new orders. In addition, business also allocate a significant amount of resources towards the administration surrounding orders (entry, fulfillment, etc.) yet order management is an area that's often overlooked when it comes to improving efficiency within a company.

Some common issues that arise around order entry include:

  • overdue orders
  • lost orders
  • data entry errors resulting in inaccurate shipments
  • There are two things a business can do to help limit these issues and improve customer service:

  • Review current system set-up
  • Automate the order entry process
  • Electronic Data Interchange (EDI) is a great option to consider for businesses with high order volumes. As well, Harvest Ventures has developed some Business Automation Tools that can help streamline the order entry process:

  • Import sales orders from Excel
  • Create customers from the Order Entry screen
  • Credit Card Processing
  • For more specialized functionality, there are also utilities to help manage catch weights as well as tracking and managing orders related to equipment rental.